Forgetting login information happens, especially when managing multiple tools. YOURBAN makes it easy and secure to recover your account in just a few steps.
If you no longer remember your username:
Follow these steps to reset your password:
Step 1 β Go to the login page
Click on βForgot password?β from the homepage.
Step 2 β Enter your email address
Use the professional email linked to your YOURBAN account.
Step 3 β Check your inbox
Youβll receive a reset link instantly. Be sure to check your spam or junk folders.
Step 4 β Set a new password
Click the link and create a secure new password.
You no longer have access to your email?
Contact us at [email protected] with supporting documents (identity or account-related proof).
You didnβt receive any email?
Your reset link has expired?
Simply restart the process from the login page.
Our support team is available to assist you:
Q: Can I recover my account if I lost access to my email?
A: Yes. Contact our support team with valid proof of identity.
Q: My account is locked after too many login attempts. What should I do?
A: Wait 30 minutes or contact our team to unlock your access immediately.
Regaining access to YOURBAN is simple. If you need further assistance, our team is always here to help.